Please visit the Help Desk for answers to the most common questions by using the search or browse links below before sending a help request. Most questions are answered in the documentation and how to videos provided below.
If you don’t find what you need there please enter your email below (requester) and a complete description of the trouble you are having. It is very helpful if you can also provide:
- the time your were having the issue
- your operating system (Apple IOS, Windows 8,9,10 etc)
- your device – laptop, desktop, mobile, tablet
- the browser you are using – Chrome, Firefox, Internet Explorer, Edge, Opera, etc
- screenshots if possible
The more information we have the faster we can help you!
When you go to the HelpDesk – please sign in using your Google Gmail Address if possible.